At Caribbean Eat, we are committed to providing you with clear communication, personalized support, and a smooth customer experience.
As an online-based store, all customer service is handled through our digital communication channels to ensure proper tracking, organization, and efficient resolution of every case.
For any questions, concerns, or support requests, please reach out through:
• Email: admin@caribbeaneat.com
• WhatsApp / Text: +1 (561) 382-4790
• Website Live Chat
📌 We recommend written communication as it allows us to properly document and follow up on each case.
• Monday – Friday: 8:00 AM – 9:00 PM
• Weekends & Holidays: 8:00 AM – 7:00 PM
⏳ Estimated response time: 24–48 business hours
During high-volume periods, responses may take slightly longer. We truly appreciate your patience.
All messages are handled by real team members, not automated systems.
This allows us to provide:
✔️ Personalized attention
✔️ Accurate case handling
✔️ Better support experience
We carefully review each case to ensure the best possible resolution.
To help us assist you faster, please make sure to include:
• Your order number
• A brief explanation of your request
• Clear photos (if applicable)
📌 For shipping-related concerns, we recommend checking your tracking information first, as many updates are provided directly by the carrier.
Caribbean Eat manages:
✔️ Order processing
✔️ Product handling
✔️ Packaging and fulfillment
Once your order is shipped, the delivery process is handled by third-party carriers such as:
• UPS
• USPS
• FedEx
While we are not responsible for carrier operations
✔️ Assist you in submitting claims when applicable
✔️ Guide you through the process
✔️ Provide necessary doc
📌 Please note that all claims are subject to carrier and/or insurance provider approval and timelines.
At Caribbean Eat, we are committed to treating every customer with:
✔️ Respect
✔️ Transparency
✔️ Professionalism
In return, we kindly ask for respectful communication.
This allows us to provide the best possible support and maintain a positive experience for everyone.
We strongly encourage all customers to review our:
• Terms of Service
• Shipping Policy
• Return & Refund Policy
📌 These policies are designed to ensure clarity, fairness, and consistency in how we operate.
By placing an order, customers acknowledge and agree to these policies.
We are here to support you every step of the way.
Our goal is to provide not only quality products, but also a service experience that feels:
✔️ Clear
✔️ Reliable
✔️ Human
Thank you for trusting Caribbean Eat 🤝
Phones number: +1 (561) 382-4790
(For better and faster attention contact via WhatsApp, we appreciate your patience)
Thank you for trusting us. Your privacy is our priority, and we strive to ensure that your shopping experience is safe and satisfying.