Thank you for taking the time to leave us your feedback. We truly appreciate your trust in us and the opportunity to serve you.
We’re very sorry to hear that the flavor of this product was not what you expected or remembered. We completely understand how disappointing that can be. At the same time, we hope you understand that the taste and formulation of the product are determined by the manufacturer and are unfortunately beyond our control.
We would also like to clarify that we do not place products on sale because they are old or close to expiration. In fact, one of our company’s priorities is to ensure that we do not ship expired or aged food products, as the health and safety of our customers is extremely important to us. Our marketing team selects weekly promotions based on seasonal availability and current customer demand—not product age.
Your feedback is very valuable to us. We will be sharing your comments with our supplier so we can ask about the current formulation and determine whether there have been any changes to the product.
Thank you again for bringing this to our attention.
God bless you, and we wish you a wonderful day!
